Mitul Patel

Vice President Information Technology @Flagship Facility Services, Inc

My primary responsibility is envisioning, developing, and implementing strategies and road-maps to achieve our organizational and strategic goals. Integral to this is budget and cost control management. I am accountable for fostering a customer-focused culture and providing leadership to my IT teams to produce successful deliverables. In a rapidly growing environment with numerous challenges and time constraints, I must channel my adaptability, resourcefulness, and organizational skills to manage highly complex projects from inception to completion. This requires effective collaboration across the organization, from interns to C-Level staff. Automation to reduce overhead costs. Selected Contributions: Collaborated with IT and business stakeholders to champion, develop, and execute IT security strategy, road map, and governance structures. Implementation and maintenance of Tier1 ERP systems like Workday HCM and Finance, UKG Workforce Dimension, ADP, ServiceNow, Okta, and Boomi Delivered infrastructure and network overhaul, enhancing reliability and scalability and improving speed and performance. Executed enhanced stability at remote sites and customer locations. Spearheaded increased service to a large user base, resulting in high customer satisfaction. Ensured system and network maximum uptime, stability, and reliable disaster recovery and backup procedures. Architect and manage DR on AWS cloud Delivered zero security incidents through enhanced networks and tools. Orchestrated business process enhancements to develop a pipeline of talent.