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Mitch Manson
Business Support, Senior Specialist @OneAmerica Financial
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WORK HISTORY
Business Support, Senior Specialist @OneAmerica Financial
Indianapolis, IN, US
Act as a primary liaison between affiliates and partners, ensuring seamless monthly file feeds that update employee data accurately.Identify and implement process improvements in data feeds, resulting in a 20% increase in data accuracy and a 15% reduction in processing time.Develop and enforce quality control measures for employee data feeds, significantly reducing errors and enhancing data integrity.Spearhead resolution processes by addressing and resolving data discrepancies on an employee-by-employee basis, ensuring prompt and effective solutions.Foster strong organizational connections by facilitating effective communication and coordination between various departments and external partners.Collaborate with cross-functional teams to design and implement data management strategies that improve organizational workflows and employee data management.Maintain proactive communication channels with affiliates and partners, ensuring timely updates and resolution of any data feed issues.
EDUCATION
Ferris State University
Master of Business Administration - MBA, Business Intelligence
Ferris State University
Bachelor of Science - BS, Information Security and Intelligence
ABOUT MITCH MANSON
Innovative and technology-focused professional with a proven track record in integrating cutting-edge solutions to streamline workstreams and enhance operational efficiencies. Adept at thinking outside the box to bridge the gap between technology and people, closing business process gaps and driving impactful improvements. Highly skilled in problem-solving, utilizing test environments to develop strategic initiatives that generate measurable lift. Demonstrated ability to collaborate with cross-functional teams and stakeholders to implement effective technology-driven strategies and solutions. Passionate about leveraging technology to optimize performance, reduce manual processes, and improve overall business outcomes and lead teams and organizations to success.
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