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Mitch Reiland
Senior Universal Banker @Old Second National Bank
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WORK HISTORY
Senior Universal Banker @Old Second National Bank
Aurora, IL, US
Directed customer referrals by leveraging strategic relationships with financial advisors and bankers to optimize sales opportunities, resulting in an increase in successful cross-sell opportunities. Facilitated special service and account transactions, including ordering checks and placing stop payment orders, utilizing detailed knowledge of bank procedures to ensure seamless service and high customer satisfaction. Executed all sales transactions with accuracy and efficiency, reducing customer wait times and enhancing service experience; compiled daily averages and shortages for the operations department through meticulous record-keeping and data analysis. Led 100+ customer interactions daily by providing prompt and exceptional customer service, improving customer satisfaction.
EDUCATION
Waubonsee Community College
Associate's degree
ABOUT MITCH REILAND
As a highly adaptable banking professional with 3 years of experience in financial…
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