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Start for FreeMike Wisniewski
Director Customer Operations @SES Satellites
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WORK HISTORY
Director Customer Operations @SES Satellites
Chicago, IL, US
EDUCATION
University of Northern Iowa
Venture School Graduate, Entrepreneurship/Entrepreneurial Studies
University of Illinois Urbana-Champaign
Bachelor's of Science, Aerospace Engineering
The University of Iowa Tippie College of Business
Master of Business Administration (MBA)
SKILLS
ABOUT MIKE WISNIEWSKI
I’m a data-driven operations leader with a passion for solving complex problems at the intersection of aviation technology, customer experience, and performance analytics. Currently serving as Director of Global Customer Operations at Intelsat, I lead teams focused on optimizing inflight connectivity through data-backed decision-making, real-time monitoring, and a culture of collaboration and continuous improvement.With a background that blends technical systems expertise, product management, and data analytics, I’ve built and scaled processes that translate cross-functional metrics into actionable insights, reducing downtime, improving reliability, and enhancing the passenger experience for major airline partners. I’m driven by curiosity, clarity, and the belief that great service starts with great data.
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