Mike Green

WORK HISTORY

SKILLS

ABOUT MIKE GREEN

An experienced Senior IT Programme and Operations Manager with over 30 years experience in delivering IT operational services, business change and IT projects. A highly motivated and conscientious individual with a proven track record of successfully delivering IT and Business Change in Finance, E-commerce and Retail services. Well practised in risk remediation to protect significant investment. Excellent stakeholder management and supplier management skills which ensure accountability is owned and level of contribution is aligned to obligations both internally and externally. Ability to coach and mentor workforce to deliver desired outcomes and enhance personal development. KEY ACHIEVEMENTS• Delivery of complex IT and Business Change projects with a portfolio investment of ~£165m• Managed an IT infrastructure Operational service with an annual operational budget of ~£50m and 150 technical support staff• Created an IT Change capability with an IT budget of ~£120m to support a £730m business transformation programme • Managed and coordinated complex work-streams, involving IT, business stakeholders, SI Partners and 3rd Parties to support delivery of Change• Worked in FCA regulatory programmes including Mortgages, customer redress and remediation and IT application and IT system remediation• Played a major role as part of an organisation merger to design and deliver a single IT delivery capability, including the creation of a single Infrastructure delivery team and the centralisation of the organisations IT systems • Managed offshore IT application development and testing delivery services • Involved in the successful transition of ~300 staff TUPE’d as part of an ADM outsource programme• Developed a multi matrix team of ~100 resources to deliver a £16m E-commerce rationalisation to enhance functionality and end user experience