Joanne Boardman

IT Project Manager @Matalan

Liverpool, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2023 — Present

IT Project Manager @Matalan

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Liverpool, GB

Lead end-to-end project management across cross-functional teams, ensuring timely delivery within scope and budgetDefine project scope, goals, and deliverables aligned with business objectivesDevelop and manage detailed project plans, schedules, resource allocation, and risk assessmentsCommunicate effectively with stakeholders and executive leadership to provide status updates and manage expectationsPrepare and present project updates, risks, and strategic insights during board meetingsMonitor project performance using appropriate systems, tools, and techniquesEnsure compliance with internal governance, quality standards, and regulatory requirementsFacilitate team collaboration, resolve issues, and drive continuous improvement initiatives

EDUCATION

2002 — 2005

Liverpool Hope University

Bachelor of Arts (B.A.), Digital Communication and Media/Multimedia

SKILLS

InterviewsProject PlanningLeadership DevelopmentEvent PlanningVisual MerchandisingMicrosoft OfficeFundraisingStaff DevelopmentHigher EducationCommunicationPowerpointMicrosoft ExcelLeadershipCustomer ServiceMicrosoft WordTeam LeadershipHR PoliciesManagementTeam BuildingResearchTeamworkLoss PreventionRisk ManagementTeam ManagementMerchandisingOffice AdministrationBusiness PlanningRetailProduct KnowledgeDirect SalesTrainingSales ManagementProject ManagementWeb DesignPerformance ManagementEmployee TrainingKey Performance IndicatorsTime ManagementRetail Sales

ABOUT JOANNE BOARDMAN

IT Project Manager within Matalan for 2 years, an a retail manager manager previous to this for 14 years. I began my career as a Store Manager and progressed through a range of field-based operational roles before transitioning into project management—giving me a unique, end-to-end understanding of how retail operations and technology intersect.Since joining Matalan’s IT team, I’ve focused on bringing a stronger retail perspective into technology projects—ensuring that every implementation is grounded in the real needs of stores, teams, and customers. From systems rollouts to technology upgrades, my goal is always to deliver solutions that make a tangible difference on the shop floor.I believe my key skills are strong organisation, clear and confident communication, and the ability to build effective relationships across teams. I thrive in collaborative environments and enjoy working cross-functionally to turn ideas into results. I\'m always looking for ways to bridge the gap between operational needs and technological innovation.

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