Michelle Quintero

About Michelle Quintero

Effective professional International Business Developer, Wealth Management Client…

Experience

1. Wealth Management Client Associate

   Amerant Bank

   Feb 2024 — Present · Coral Gables, FL, US

   Provides support to WMA in updating of KYC and Investment Profile as well as renewal of W8s and IDs, including customer calling, form filling support and retrieval from customer location; discusses with customer investment profile for review and update as needed.• Provides support in the account opening process by attending meetings with customers and/or assuring the new account file that is provided by the WMA is complete as per checklists. Follows-up with prospective customers for any missing documentation that has been determined. Initiates and follows-up account opening process. Provides support in the onboarding process• Provides customer service support by screening customer calls while trying to solve customer queries. Opens and follows-up on requests related to: account profile, telephone and address, inclusion and removal of accountholders (includes deceased customers), initiation of wire and securities transfers, continuous monitoring of funds due, securities transfer to/from non-US brokers (non-ACAT), account registration changes, reference letters, pledged accounts setup and release, processing of deposits in check, setup of multi-currency capabilities as well as special features (real time quotes, research access, online trading capabilities, etc.), processing of journal entries;• Acts as primary liaison with Wealth Management Operations; Participates in special projects: massive mailing, database maintenance, etc.• Remain current on market news and events by dedicating work and personal time reading and browsing financial news and media. CAs must also remain current on general investments and products knowledge by their active and enthusiastic participation in scheduled courses, trainings, and product meetings.• Ensures preventive measures are carried out to fully comply with current rules, regulations and internal policies relating to risks pertaining to BSA, USA Patriot Act, OFAC and other AML related issues.• Acts as backup as other CAs

Education

• La Marie

  4th Grade, French Studies

  1995 — 1996

• San Jose de Tarbes. La Florida

  High School - Humanities

  1990 — 2003

• Escuela de Negocios Europea de Barcelona

  Master of International Trade, International Business/Trade/Commerce

  2019 — 2021

• Universidad Metropolitana (VE)

  Bachelor's degree, Liberal Arts and Sciences/Liberal Studies

  2005 — 2010

Skills

• Internet
• Spinning
• International Trade
• Market Research
• Business Process
• Trade Marketing
• Project Management
• Amadeus
• Trading
• Languages
• Mac
• New Business Development
• Running
• Negotiation
• English
• Microsoft Office
• Offshore Oil & Gas
• Teamwork
• Windows
• Organization
• Business Strategy