Michelle Grays
Vice President, Operations & Organizational Strategy @Escalon Services
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WORK HISTORY
Vice President, Operations & Organizational Strategy @Escalon Services
Palo Alto, CA, US
Serve as executive consultant and operational leader for 500+ domestic and international clients, often embedded as interim COO to streamline systems, stabilize operations, and drive organizational readiness for scale.Partner with CEOs to align mission-driven growth strategies, manage risk, and strengthen site operations through KPI dashboards, SOPs, and integrated workflows.Oversee complex post-merger integrations, unifying culture, infrastructure, and human capital systems for newly combined entities.Design and lead continuous improvement initiatives across programs, HR, finance, and compliance—boosting engagement, retention, and funding outcomes.Guide executive teams through data-led decision-making, resulting in scalable systems and measurable service delivery impact for clients with budgets up to $60M.
EDUCATION
San Jose State University
Bachelor's degree
Pepperdine University Graduate School of Education and Psychology
Master of Arts - MA
SKILLS
ABOUT MICHELLE GRAYS
I am a People and Operations Executive, consultant, and community leader with more than…
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