Michael P.

Sr Client Delivery Manager @NTT DATA, Inc.

Jacksonville, FL, US

Responsible for client satisfaction of services. Key contributor in all aspects of IT life cycle: discovery and development of new opportunities with existing clients, contract development, project delivery, technical upgrades, ongoing support and service assurance, billing, reporting and service planning.My focus is to exceed all client expectations and to ensure positive client satisfaction by building partnerships, managing the implementation and delivery of all services and solutions, and supporting the environment throughout the entire life cycle.

University of Delaware

BA

American University

MA