Michael Wyatt

Sales Office Administrator @Elstead Lighting

Alton, GB

Processing sales orders via Epicore CRM and producing pro-forma quotes.Producing back-order reports Organising RMA returns and replacement orders and collections. Dealing with customer queries such as product lead time, price and availability, advise on product selection. Obtaining tracking information for customers, updating customers with sales order status, liaising with couriers to solve logistical queries. Co-operating with accounts department to process pro-forma account orders.