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Michael Staley
Vice President Customer Operations @Caesars Sportsbook & Casino
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WORK HISTORY
Vice President Customer Operations @Caesars Sportsbook & Casino
EDUCATION
Caterpillar Skilled Trades Program
Industrial Electronics Technology/Technician
Southern Illinois University, Carbondale
Master of Business Administration (MBA), Analytics
Southern Illinois University, Carbondale
B.S, Hospitality Administration
ABOUT MICHAEL STALEY
At Caesars Digital, I focus on elevating the brand through strategic marketing and operations, with a particular emphasis on omnichannel marketing programs and customer acquisition/retention. Leveraging a rich background in regional oversight, my expertise lies in analyzing customer databases and crafting strategies that increase customer retention and revenue growth. The team\'s success in the competitive landscape of digital sports betting is a testament to our collaborative efforts in P&L management and player analysis. Our mission is to continuously optimize the customer experience, drive engagement, and ensure sustainable growth for our company.
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