Michael Miller

Sr Product Management Coach @Discover

Tampa, FL, US

I am part of the newly formed (2022) Enterprise Product Management Capabilities team responsible for defining enterprise-wide product management capabilities and practices, as well as interfacing with and training coaches and business partners. Our focus is on providing the skills and tools necessary for product professionals at Discover to ensure they are building the right things for our customers- Created Product Management Foundations training materials covering the Product Discovery, Product Definition, Product Planning, and Product Execution capability areas - Created Product On-the-Job training materials using a mock product threaded through 16 modules covering the skills, disciplines, and tools across all four of our product capability areas - Interfaced with lines of business as a product management coach / consultant working with directors and vice-presidents to instill product- and customer-centric thinking, skills, and behaviors - Created the initial concept of the Discover Product Operating Model (POM)- Cohost of the ongoing Discover Product Lean Coffee and Product Sense & Respond series

University of Florida

Bachelor’s Degree, Linguistics, Graduated with Honors