Michael K. Kelly

Product Owner Iii @Liberty Mutual Insurance

Boston, MA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2019 — Present

Product Owner Iii @Liberty Mutual Insurance

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Dover, NH, US

Created high-quality user stories and clear distinct tasks for two high performing scrum teams.• Managed various backlogs and priorities of efforts that will scale infrastructure.• Developed a thorough understanding of the customer needs and guided the value stream that transformed the customer needs into secure, trustworthy data to be used by the customer.• Communicated roadmap and product strategy with key stakeholders and negotiated priority across competing interests.• Articulated and translated the product vision into feature(s) and tactics for a variety of products. • Facilitated sprint planning and backlog refinement sessions to ensure on-time, high-quality sprint deliverables. • Operated at the intersection of Business, Customer Driven Design and Technology to deliver products that achieved business or technology objectives and improved customer satisfaction.• Clarified business requirements, removed roadblocks, and gained alignment around feature or product strategy with scrum teams daily.

EDUCATION

2017 — 2026

Southern New Hampshire University

MBA

2006 — 2009

University of New Hampshire

Bachelor's degree

N/A

University of New Hampshire

Associate's degree

SKILLS

Account ManagementClaimProduct OwnerAgile MethodologiesTeam BuildingManagementSalesLeadershipSophware DevelopmentCustomer ServiceAnalysisProperty & Casualty InsuranceMetrics ManagementUser Experience ResearchInsuranceNegotiationProcess Improvement

ABOUT MICHAEL K. KELLY

Sr. Manager Product Owner with 14+ years of experience leading insurance technology and…

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