Michael K. Kelly

About Michael K. Kelly

Sr. Manager Product Owner with 14+ years of experience leading insurance technology and…

Experience

1. Product Owner Iii

   Liberty Mutual Insurance

   Jun 2019 — Present · Dover, NH, US

   Created high-quality user stories and clear distinct tasks for two high performing scrum teams.• Managed various backlogs and priorities of efforts that will scale infrastructure.• Developed a thorough understanding of the customer needs and guided the value stream that transformed the customer needs into secure, trustworthy data to be used by the customer.• Communicated roadmap and product strategy with key stakeholders and negotiated priority across competing interests.• Articulated and translated the product vision into feature(s) and tactics for a variety of products. • Facilitated sprint planning and backlog refinement sessions to ensure on-time, high-quality sprint deliverables. • Operated at the intersection of Business, Customer Driven Design and Technology to deliver products that achieved business or technology objectives and improved customer satisfaction.• Clarified business requirements, removed roadblocks, and gained alignment around feature or product strategy with scrum teams daily.

Education

• Southern New Hampshire University

  MBA

  2017 — 2026

• University of New Hampshire

  Bachelor's degree

  2006 — 2009

• University of New Hampshire

  Associate's degree

Skills

• Account Management
• Claim
• Product Owner
• Agile Methodologies
• Team Building
• Management
• Sales
• Leadership
• Sophware Development
• Customer Service
• Analysis
• Property & Casualty Insurance
• Metrics Management
• User Experience Research
• Insurance
• Negotiation
• Process Improvement