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Michael Helo
Project Lead @SERVPRO
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WORK HISTORY
Project Lead @SERVPRO
South El Monte, CA, US
As an experienced lead project manager for the last 2 years at Servpro, I have had the opportunity to oversee a variety of complex projects related to water, mold, fire, and construction. My role involved overseeing the entire project lifecycle, from planning and budgeting to execution and delivery. I worked closely with my team to ensure that we met all project deadlines, stayed within budget, and provided exceptional customer service. I also collaborated with other departments within the company to ensure that projects were aligned with our overall strategic goals. Overall, my experience at Servpro has been incredibly rewarding, and I have learned a great deal about project management and leadership.
EDUCATION
California State University, Northridge
Bachelor's degree, Philosophy
Harvard University
ALM (International Relations) Masters Degree
Los Angeles Valley College
Associate's degree, Philosophy
ABOUT MICHAEL HELO
I manage all operational performance by reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships by creating an environment where customer service can flourish. Assist in developing the annual marketing plan, specifically advising on realistic forecasts for each product and territory (based on historical data, market trends, competitive activity, promotional strategy, and sales effort), sensible costs of operating the sales force, and sales promotion program plans. Responsible for obtaining profitable results through developing and training a new sales team by motivating, counseling, developing skills that are essential for closing a deal, and product knowledge. PS: I want to pivot from sales into international relations. Foreign policy or even international sales. I am not looking to work in finance
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