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Michael David

Engagement Director @Apex IT

Tucson, AZ, US
EMAILS
m••••••••@apexit.com
MOBILE NUMBERS
+17•••••••38

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WORK HISTORY

Jun 2021 — Present

Engagement Director @Apex IT

Tucson, AZ, US

Manage client engagements at an executive level including managing overall client relationship, escalations, and serving on project steering committee• Lead product demo’s, assist with estimating effort and creating proposals, and participate in oral presentations for sales opportunities• Participate in forecasting, planning, and the Sales to Delivery transition process upon initiating projects• Mentor and coach Oracle CX Delivery team members, participant with interviewing and hiring decisions• Contribute to the creation and implementation of standardized delivery processes and tools to align with the overall organization• Responsible for working with the PMO and Delivery organizations to ensure documented methodologies, processes and standards are being utilized while delivery projects

EDUCATION

1998 — 2001

University of Colorado Colorado Springs

BS, Business Information Systems

SKILLS

Oracle CrmData ModelingOracle ApplicationsOracle E-Business SuiteSystem DeploymentCrmOracleRequirements AnalysisPl/SqlRequirements GatheringEnterprise SoftwareCompensation Structure DesignBusiness IntelligenceSales CompensationCompensation StructuresSolution ArchitectureBusiness AnalysisOracle HRErpBusiness ProcessIntegrationAdfSql*PlusObieeEnterprise Resource Planning (Erp)Customer Relationship Management (Crm)Linux

ABOUT MICHAEL DAVID

Sales Performance Management Professional with excellent functional, technical and interpersonal skills.Over twenty years experience supporting the implementation of Oracle Customer Relationship Management (CX) applications for strategic accounts, early adopters, and clients with extraordinary business requirements. Advanced knowledge of Oracle Database, Oracle PL/SQL and Oracle E-Business Suite and Cloud ERP/CRM and HRMS products. Exceptional troubleshooting, analysis, technical writing, training, communication, management and interpersonal skills.Specialties- Oracle Sales Performance Management- Oracle Incentive Compensation- Oracle CRM Applications- Oracle HRMS- PL/SQL Development- Anaplan

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