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Mohamed Gaafar

Customer Success Account Manager @Microsoft

Leiden, NL
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2022 — Present

Customer Success Account Manager @Microsoft

Create customer value by accelerating cloud consumption/usage, supportability, and influence upsell\\\\n* Deliver an easy and connected experience and build trust through customer centricity\\\\n* Improve customer experience with technical intensity and actioning customer feedback\\\\n* Orchestrate collaboration across the Customer Success Unit to drive better customer outcomes through cross cloud solutions delivering on the One Microsoft value

SKILLS

ManagementC++Customer RelationsTeamworkSqlOopMicrosoft OfficeDecision-MakingAudience MarketingJavaDatabasesLinqMobile ApplicationsCommunicationHtml 5Asp.netWindows PhoneStrategyWindowsSoftware Quality ManagementCustomer ServiceSoftware Project ManagementSoftware Quality AssuranceCTechnology EvangelistTeachingCrmWcfLeadershipCustomer Relationship Management (Crm)C#Life SkillsWeb ApplicationsTechnology EvangelismSoftware EngineeringMicrosoft Sql Server.netHtmlTeam LeadershipTime Management

ABOUT MOHAMED GAAFAR

Strategic Customer Success Leader with 12+ years of experience driving digital…

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