Melony Ohalek
Champion a positive customer experience. Relationship manager with focus on customer needs. Business Development Executive bringing 25+ years consultative selling in financial services, higher education.
- Role
- Director of Relationship Management at Sallie Mae
- Location
- Youngstown, OH, US
- LinkedIn followers
- 500 followers
About Melony Ohalek
Solution sales in financial services, higher education bringing 25+ years expertise in…
Experience
Director of Relationship Management
Jan 2015 — Present
Responsible for building and maintaining strategic relationships in support of organizational goals and objectives. Coordinate all campus sales activity based on a customer focused strategy, influencing decision makers and creating a competitive differentiation. • Accountable for developing an annual growth plan and driving growth in territory through product and service implementation, with focus on customer experience.• Collaborate with professionals from various office on campus to identify subject matter interests and needs; develop content and present on relevant topics. • Communicate with management, clients, and internal departments to coordinate overall efforts to ensure best experience for all.• Identify industry needs to help expand new product and collateral offerings; supporting and successfully rolling out new initiatives set by the company.• Provide support to the state organizations through presentations providing industry expertise to financial aid professionals and staff. Also serve in leadership role on several sub-committees.• Analyze and report sales activities and trends through CRM.
Education
The Ohio State University - The Max M. Fisher College of Business
Bachelor of Science (B.S.)
The Ohio State University Fisher College of Business
Bachelor of Science (BS)
Skills
- Team Building
- Management
- Cold Calling
- Strategic Partnerships
- Sales
- Sales Presentations
- Solution Selling
- Sales Management
- Time Management
- Technology Management
- Training
- New Business Development
- Building Relationships
- Sales Operations
- Customer Retention
- Customer Service
- Team Leadership
- Coaching
- Selling
- Start-Ups
- Social Media Marketing
- Leadership
- Account Management
- Salesforce.com
- Strategic Planning
- Recruiting
- Lead Generation
- Vendor Management
- Cross-Functional Team Leadership
- Marketing Strategy
- Marketing
- B2b
- Leadership Development
- Online Marketing
- Email Marketing
- Teamwork
- Direct Sales
- Human Resources
- Strategy
- E-Commerce
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