Melissa Russell

Director, Cloud Hardware Support at Oracle

Role: Director, Cloud Hardware Support at Oracle
Location: Reston, VA, US
LinkedIn followers: 500 followers

OtherView LinkedIn profile

About Melissa Russell

With over a decade of experience in customer and field support, I currently serve as…

Experience

Director, Cloud Hardware Support
Oracle
Oct 2025 — Present

Education

University of Maryland Baltimore County
Bachelor of Arts (BA), Business Technology Administration
2005 — 2009

Skills

Disaster Recovery
Databases
Crm
Itil
Sql
Vmware
Technical Support
Leadership
Sharepoint
Software Documentation
Enterprise Software
Microsoft Sql Server
Customer Service
IT Service Management
Team Building
Team Leadership
Saas
Integration
Software Implementation
Troubleshooting

Contact information

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Work email
•••••@oracle.com
Personal email
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Current company

Oracle

IT Services and IT Consulting · 10K employees · Founded 1977 · 2300 Oracle Way, Austin, Texas, 78741, US

We’re a cloud technology company that provides organizations around the world with computing infrastructure and software to help them innovate, unlock efficiencies and become more effective. We also created the world’s first – and only – autonomous database to help organize and secure our customers’ data. Oracle Cloud Infrastructure offers higher performance, security, and cost savings. It is designed so businesses can move workloads easily from on-premises systems to the cloud, and between cloud and on-premises and other clouds. Oracle Cloud applications provide business leaders with modern applications that help them innovate, attain sustainable growth, and become more resilient. The work we do is not only transforming the world of business--it's helping defend governments, and advance scientific and medical research. From nonprofits to companies of all sizes, millions of people use our tools to streamline supply chains, make HR more human, quickly pivot to a new financial plan, and connect data and people around the world. At work, we embrace diversity, encourage personal and professional growth, and celebrate a global team of passionate people developing innovative technologies that help people and companies tackle real-world problems head-on. This LinkedIn page serves as Oracle’s official global company presence, connecting our team, customers, and partners worldwide. If you’d like to join us, please visit our Careers page: https://www.oracle.com/corporate/careers/ For investor news, SEC filings, and financial information about Oracle (NYSE:ORCL), please visit https://investor.oracle.com/home/. Follow us on X: x.com/oracle Like our page on Facebook: facebook.com/Oracle/ Follow us on Instagram: instagram.com/oracle/

oracle.com

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About Melissa Russell

Experience

Director, Cloud Hardware Support

Education

University of Maryland Baltimore County

Skills

Find verified contacts for anyone on LinkedIn