Melissa Jones
Business Consultant @iC Consult
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WORK HISTORY
Business Consultant @iC Consult
SKILLS
ABOUT MELISSA JONES
I am an experienced Programme Manager and Business Consultant with a strong background in digital transformation, e-commerce, compliance, and operational efficiency. I am comfortable navigating ambiguity, quickly understanding new challenges, and taking ownership to deliver results.Over the course of my career, I have delivered complex projects across technology, operations, and business change, consistently ensuring that systems, processes, and teams are aligned to achieve measurable outcomes. My experience spans consultancy and in-house leadership roles, covering areas such as Identity and Access Management, project and programme delivery, vendor governance, compliance frameworks (ISO, GDPR), and process optimisation. I have also led the design and implementation of digital platforms, intranets, and websites to ensure technology supports both user experience and commercial strategy.I bring a proven track record of simplifying complexity, building scalable solutions, and delivering change that balances business needs with technical requirements.
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