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Melinda A. Yarger

VP, Customer & Product Strategy @Predictivehr

Rochester, NY, US
MOBILE NUMBERS
+15•••••••60

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WORK HISTORY

May 2025 — Present

VP, Customer & Product Strategy @Predictivehr

As Vice President of Customer and Product Strategy, I oversee the development and delivery of AI-powered solutions that help HR and Workforce Management professionals turn complex data into clear, actionable insights. My role bridges product innovation and customer success, ensuring our technology not only solves real-world problems but drives adoption, retention, and long-term value.I oversee cross-functional efforts across product development, go-to-market strategy, and customer success systems; building scalable frameworks that align innovation with measurable outcomes. My focus is on empowering professionals with tools that simplify decision-making, enhance performance, and support strategic workforce goals.

EDUCATION

N/A

St. Bonaventure University

English and Business Management

SKILLS

Salesforce.comWorkforce ManagementHrisExpense ManagementAccount ManagementCustomer RelationsMentoringCustomer ServiceEnterprise SoftwareProblem SolvingNeeds AnalysisProcess ImprovementTeam LeadershipProject PlanningBusiness ProcessTime ManagementSoftware DocumentationCoachingBusiness Process ImprovementCustomer RetentionApplicant Tracking SystemsCustomer SatisfactionProject ManagementManagementTeam BuildingTrainingTroubleshootingLeadershipBusiness AnalysisWebexOperations ManagementHuman ResourcesPresentationsPresentation CoachingPublic SpeakingCrmCustomer Relationship Management (Crm)Human Resources Information Systems (Hris)

ABOUT MELINDA A. YARGER

Strategic success shouldn’t be left to chance, yet too often, risk and innovation are managed reactively instead of intentionally. I’ve built my career on changing that.As Vice President of Customer and Product Strategy and the founder behind The Risk Lens methodology, I specialize in designing solutions and systems that fuel smarter, faster decisions, and consistently outperform expectations.In my current role, I lead the development of innovative, AI-powered technologies built to help HR and Workforce Management professionals\' access clear, actionable insights from complex data. I focus not only on shaping product strategy, but also on creating the customer success infrastructure needed to drive adoption, retention, and long-term value.Whether it’s turning ambiguity into clarity, data into direction, or ideas into impact, my work is grounded in aligning strategic vision with real-world execution. I’ve led high-performing teams, built scalable systems, and developed efficiency-based methodologies that drive growth and strengthen customer trust.My mission is simple: empower organizations and professionals to lead with foresight, not hindsight.If you\'re interested in bold ideas, practical solutions, and future-ready leadership, let’s connect. I\'m open to speaking engagements and visionary partnerships

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