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Meghan Kaiser Colton
Director of Customer Measurement and Insights @Pacific Life
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WORK HISTORY
Director of Customer Measurement and Insights @Pacific Life
EDUCATION
UCLA Anderson School of Management
Master of Business Administration - MBA
Chapman University
Bachelor of Arts (B.A.)
SKILLS
ABOUT MEGHAN KAISER COLTON
I thrive at the intersection of insights, storytelling, and strategy. My career has been about taking on big challenges, learning fast, and building programs that don’t just analyze data but turn them into stories that change conversations at the C-suite.I lead teams that love coming to work each day to uncover patterns others miss and translate them into growth, retention, and stronger customer experiences. I am obsessed with connecting the dots between customer voice, business outcomes, and market opportunity, and I believe the magic happens when insights inspire action.I am passionate about leadership that is people-first, inclusive, and focused on unlocking potential. Whether coaching my own team or collaborating across the enterprise, I aim to listen deeply, challenge thoughtfully, and motivate through trust and curiosity.The future of insights excites me most: how AI and evolving customer expectations are rewriting the rules of storytelling and decision-making. I see my career as a chance not just to deliver outcomes but to help shape how organizations innovate, connect, and grow in this new era.
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