Sorforaz S.

Operations Officer @Toll Group

Frankfurt am Main, DE

Planning, monitoring, and coordination of air freight export shipments, including pre-carriage and on-carriage• Correspondence with customers, airlines, and foreign partners in written and spoken form, also in English• Monitoring the correct and timely creation of all export documents• Scheduling coordination• Procurement of services• Invoicing to customers, agents, and own branches• Handling of complaints / damage processing• Creation of customs documents

Saint Joseph's High School, Khulna

SSC-Secondary School Certificate

Frankfurt University of Applied Sciences

A Professional Training Program for Migrants with Backgrounds in Business and Law

University of Rajshahi

Master of Business Administration (MBA)

University of Rajshahi

Bachelor of Business Administration (BBA)

Institute of Personnel Management (IPM), Bangladesh

PGDHRM

Khulna Public College, Khulna

HSC-Higher Secondary Certificate

Logistic Training Center GmbH

Technical Assistant Air-Freight and Customs (IHK)