McKinley P.

General Manager @Club Pilates

Portland, OR, US

Oversee all studio functions from sales to instructors• Lead all sales efforts; drive membership growth and endeavor to prevent member attrition• Hire, train, and manage Associates within my studio• Utilize discretion and independent judgment in managing the studio and directing the work of employees• Lead generation including Grassroots Marketing and Networking• Implement sales process to schedule prospects into Intro classes• Manage staff schedule• Ensure that studio retail/products are stocked with accurate inventory counts• Proficiency in ClubReady• Proficiency in reading and translating revenue reports, attendance reports, etc• Independently make decisions related to high level customer service• Maintain cleanliness and organization of the studio• Enforce Club Pilates policies and procedures• Ensure all forms, administrative supplies, and studio literature is stocked and visible• Schedule and participate in networking/community events and studio promotions• Strategically manage marketing campaigns to generate leads for the studio

University of Oregon

Bachelor of Arts - BA, International Studies Major, Legal Studies Minor

Université catholique de l'Ouest

French Language and Literature