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Richard McDonald
Retail Manager @Hobby Lobby
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WORK HISTORY
Retail Manager @Hobby Lobby
Charlotte, NC
Supervise, train and assist employees like Sales Representatives and Retail Store Clerks in customer service, store maintenance and product promotions.Develop and maintain a schedule for employees and promotions centered on holiday sales and other cycles.Seek ways to better promote the store, the product line and service within the store.Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.Implement cross-training of employees and Assistant Managers to maintain productivity at all times.Manage all controllable costs with a view to maintaining profitability.Ensure the store remains clean and presentable at all times.Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service.
EDUCATION
University of Maryland Eastern Shore
Bachelor's degree, Business Administration and Management, General
MyComputerCareer
Information Technology Security & Administration
ABOUT RICHARD MCDONALD
Finance/Business Management Professional I have been successful at leading profitable retail business functions and store operations, including high-volume stores/regions with annual revenues ranging from $25-$35 million. Throughout my career, I have built a reputation for consistently achieving productivity and profit goals while delivering first-class internal and external customer service. I pride myself on being able to establish strategic business partnerships and lead/develop top-performing teams with market insight, integrity, and vision. My key strengths include: • Business Operations/Finance • Expense Control • Training & Development • Recruiting/Staffing • Strategic Planning • P&L Control/Budgeting • Needs Analysis • MS Office Suite • Market/Trend Analysis
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