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Maxime Becq
Service Director @Carrier Transicold Truck Trailer Refrigeration
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WORK HISTORY
Service Director @Carrier Transicold Truck Trailer Refrigeration
As Service Director at Carrier, I am responsible for leading strategic service operations and driving customer satisfaction through innovative solutions and operational excellence. My role involves collaborating with diverse teams to optimize service delivery, enhance efficiency, foster strong client relationships, and oversee the Carrier network. The position leverages industry best practices to ensure Carrier continues to set the standard for service in the transport refrigeration sector.
EDUCATION
ISTEC
Master's degree, International Business/Trade/Commerce
SKILLS
ABOUT MAXIME BECQ
Service Sales Director with a strong track record in driving service growth, customer value, and team performance within the transport refrigeration and industrial services sector.I bring a results-driven and customer-focused approach to service sales, combining strategic vision with hands-on leadership. My experience covers the development of service strategies, contract management, pricing and margin optimization, and close collaboration with technical, operations, and marketing teams.I am particularly recognized for my ability to:Build and execute sustainable service sales strategies aligned with business objectivesLead and develop high-performing sales teams in complex, matrix organizationsStrengthen long-term customer relationships through value-based sellingDrive operational excellence and continuous improvementTranslate technical solutions into clear customer benefitsWith a pragmatic mindset and strong communication skills, I enjoy working at the intersection of sales, service, and operations to deliver measurable results, improve customer satisfaction, and support business transformation.
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