Matt Morahan

Platform Operations Team Manager @Siemens Digital Industries Software

Portland, OR, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2021 — Present

Platform Operations Team Manager @Siemens Digital Industries Software

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EDUCATION

1994 — 1998

Colorado State University

Bachelor of Science (B.S.), Psychology

2011 — 2013

George Fox University

Master of Business Administration (MBA), Business

SKILLS

Business AnalysisBusiness ProcessTraining EvaluationOrganizational DevelopmentTeam LeadershipJiraManagementBusiness CommunicationsCall CentersProcess ModelingBusiness Process ImprovementHealth & WellnessBusiness StrategySaasSalesforce.comSurvey MethodologyStrategic PlanningProject ManagementCustomer ServiceOperations ManagementConsultingTransformational LeadershipEnterprise SoftwareLeadership DevelopmentLeadershipProgram ManagementCross-Functional Team LeadershipCoachingMicrosoft OfficeProcess ImprovementTrainingProduct ManagementWeb ConferencesMicrosoft ExcelAnalytical SkillsEmployee Training

ABOUT MATT MORAHAN

I am a client delivery and customer operations leader who uses solid values, earned trust, and repeatable processes to deliver exemplary customer onboarding, client management, customer support, and consulting experiences. I have extensive experience partnering with diverse set of clients, including Fortune 100s, small family-run companies, healthcare and payer organizations, higher education, not-for-profits, and everything in between. I am passionate about providing outstanding client experiences by understanding the culture and challenges that underlie requests for solutions. It is through this understanding that true partnership can be formed. Please connect if you also value: customer operations | strategic analysis | customer onboarding | solutions-minded problem solving | collaboration | customer service | business analysis | product management | project management | SaaS | collaboration | cross-functional teams | client management | communications \\ virtual communications and webinars | requirements documentation | performance management | employee selection and hiring | training and evaluation | servant leadership | strategy | process improvement | agile | integrity | authenticity

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