Matt Morahan
Customer Operations, Business Analysis, Product Management
- Role
- Platform Operations Team Manager at Siemens Digital Industries Software
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Matt Morahan
I am a client delivery and customer operations leader who uses solid values, earned trust, and repeatable processes to deliver exemplary customer onboarding, client management, customer support, and consulting experiences. I have extensive experience partnering with diverse set of clients, including Fortune 100s, small family-run companies, healthcare and payer organizations, higher education, not-for-profits, and everything in between. I am passionate about providing outstanding client experiences by understanding the culture and challenges that underlie requests for solutions. It is through this understanding that true partnership can be formed. Please connect if you also value: customer operations | strategic analysis | customer onboarding | solutions-minded problem solving | collaboration | customer service | business analysis | product management | project management | SaaS | collaboration | cross-functional teams | client management | communications \\ virtual communications and webinars | requirements documentation | performance management | employee selection and hiring | training and evaluation | servant leadership | strategy | process improvement | agile | integrity | authenticity
Experience
Platform Operations Team Manager
Siemens Digital Industries Software
Oct 2021 — Present
Education
Colorado State University
Bachelor of Science (B.S.), Psychology
1994 — 1998
George Fox University
Master of Business Administration (MBA), Business
2011 — 2013
Skills
- Business Analysis
- Business Process
- Training Evaluation
- Organizational Development
- Team Leadership
- Jira
- Management
- Business Communications
- Call Centers
- Process Modeling
- Business Process Improvement
- Health & Wellness
- Business Strategy
- Saas
- Salesforce.com
- Survey Methodology
- Strategic Planning
- Project Management
- Customer Service
- Operations Management
- Consulting
- Transformational Leadership
- Enterprise Software
- Leadership Development
- Leadership
- Program Management
- Cross-Functional Team Leadership
- Coaching
- Microsoft Office
- Process Improvement
- Training
- Product Management
- Web Conferences
- Microsoft Excel
- Analytical Skills
- Employee Training
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.