Matthew Suppin

Customer Success | HealthTech Leader | Aligning Employer Goals with Smarter Benefits Strategies

Role
Sr Employer Client Executive at Benefitfocus
Location
Charleston, SC, US
LinkedIn followers
500 followers

About Matthew Suppin

An extensively experienced and outcome-focused Healthcare SaaS Business Development, Account Management and Customer Success professional with a history of designing and executing growth and revenue-building client relationship management strategies. Highly adept at creating client user stories to shape and steer cross-functional team efforts. A history of successful client acquisition and strategic planning with an ability to promote sustainability, growth and business continuity through stellar team management, coaching and training and progressive operational leadership. Impeccable communication skills underline an ability to effect stakeholder collaboration, turning clients into Brand Advocates.Business Development | SaaS Product Adoption | Team Management | Consultative Sales | Client Retention | Client Relationship Management | Account Management | Data Analysis | Post Sales Support | Customer Success | Client Activations | Presentations | Negotiations | CX

Experience

  1. Sr Employer Client Executive

    Benefitfocus

    Sep 2025 — Present

Education

  • Towson University

    Bachelor of Science (B.S.), Business Administration and Management

Skills

  • Program Management
  • Accounting
  • Building Strong Business Relationships
  • Account Reconciliation
  • P&L
  • Team Building
  • Management
  • Customer Service
  • Relationship Management
  • Account Management
  • Inventory Management
  • Process Improvement
  • Financial Analysis
  • Healthcare Management
  • Leadership
  • Strategic Planning
  • Healthcare
  • Time Management
  • Problem Solving
  • Operational Streamlining
  • Training
  • Employee Training

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Matthew Suppin — Sr Employer Client Executive at Benefitfocus in Charleston, SC, US | Unifers