Matthew Myers
Product Management - Acquisition and Onboarding @American Express
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WORK HISTORY
Product Management - Acquisition and Onboarding @American Express
Spearheaded the strategy and roadmap for Bank Add and Document Uploader functionalities within the Business Blueprint team, formerly Kabbage. •Supported Business Line of Credit, Business Checking, Payment Accept, and My Insights products•Played a pivotal role in the rebranding process to American Express Business Blueprint, contributing to the redesign of user profiles.•Increased inter-product money movement by 100% through UX enhancements•Achieved a 20% increase in the 30-day product activation rate by implementing a new, user-friendly bank add experience.•Collaborated with the Credit and Fraud Risk team to gather feedback, enhancing the Bank Add roadmap.•Led the creation of a compliant KYC Refresh process, working closely with AML, Risk/Compliance, and Operations teams.•Applied Regulation B knowledge and negotiation skills to refine the MVP scope of KYC Refresh, meeting deadlines and stakeholder requirements.•Strategically introduced the \'link a credit card\' feature, distinguishing Business Blueprint from competitors and paving the way for constructive negotiations with Risk/Compliance partners.•Optimized Confluence documentation, saving time and facilitating progress on various projects.•Built strong relationships with Amex Enterprise teams during the integration of Kabbage, establishing trust through efficient communication and delivering quick wins.•Actively contributed to employee onboarding by facilitating training sessions for new Business Blueprint team members.
EDUCATION
University of Baltimore
Master of Science - MS
Towson University
Bachelor of Science (B.S.)
Community College of Baltimore County
Associate's degree
ABOUT MATTHEW MYERS
In my role as Product Owner, I work alongside developers, stakeholders, and users to…
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