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Matthew Mikhael

Software Implementation Manager @Tekion Corp

West Hollywood, CA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2025 — Present

Software Implementation Manager @Tekion Corp

Los Angeles, CA, US

Oversee and facilitate CRM user training and support to automotive dealership staff in all departments through the implementation lifecycle- Proactively identify implementation risks and mitigate them effectively and efficiently, understanding user needs and ensuring solutions meet those needs- Take customer feedback and translate it into technical deliverables for Tekion Product & Support teams- Manage training and setup items in an organized manner, keeping detailed notes, and completing the implementation runbook- Guide and direct additional implementation specialists assigned to the project to ensure high execution KPI\'s are reached.

EDUCATION

N/A

College of the Canyons

Associate of Arts - AA

N/A

The Master's University

Bachelor of Arts - BA

ABOUT MATTHEW MIKHAEL

I’m a Software Implementation Manager with a background in project delivery, process…

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