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Start for FreeMatt Phelps
Director, HR & Global Customer Support @Neora
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WORK HISTORY
Director, HR & Global Customer Support @Neora
EDUCATION
Collin College
Associate of Arts - AA, General Studies
SKILLS
ABOUT MATT PHELPS
STRATEGIC AND INNOVATIVE DIRECTOR OF HUMAN RESOURCES & GLOBAL CUSTOMER SUPPORT WITH A PROVEN RECORD OF IMPLEMENTING SUPPORT SYSTEMS, MODERNIZING HR POLICIES, AND COLLABORATION ACROSS INTERNATIONAL TEAMS. ADEPT AT LEADING CROSS-FUNCTIONAL INITIATIVES THAT ENHANCE OPERATIONAL EFFICIENCY, EMPLOYEE ENGAGEMENT, AND CUSTOMER SATISFACTION. TRUSTED PARTNER TO EXECUTIVE LEADERSHIP WITH A FOCUS ON SCALABLE SOLUTIONS AND CONTINUOUS IMPROVEMENT.Specialties: People | Leadership | Talent Development | Performance Management | Contact Center | Employee Relations | Organizational Effectiveness | Culture & Change Management | Training | Coaching | Mentoring | Problem Solving & Conflict Management | Investigations | Dedication | Effective Communication | Adaptability | Flexibility | HR Policies & Procedures | Staff Recruitment & Retention | Orientation & On-boarding | MLM | Start-up
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