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Matt Freeman

Ict Manager - Technical Support Services @genU

Melbourne, AU
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2025 — Present

Ict Manager - Technical Support Services @genU

In this nine month secondment, I am responsible for overseeing the Service Delivery and ICT Assets teams, ensuring efficient operations and strategic alignment with business goals. Reporting directly to the CIO, I focus on driving improvements to enhance overall Technical Support Services.

EDUCATION

1996 — 1996

The Gordon

Certificate IV in Information Technology

2018 — 2019

Deakin University

Graduate Certificate

SKILLS

Team LeadershipLeadershipPersuasionPublic SpeakingManual LaborTeam MotivationManagementTeam BuildingMarketingMicrosoft ExcelEvent Planning

ABOUT MATT FREEMAN

I have extensive managerial and leadership experience with a record of high achievement in organisations with complex administrative structures, policies, and procedures. Recognised for being a clear and confident communicator with strong interpersonal skills and a powerful ability to maintain open communication across a diverse and geographically dispersed network of staff. A strategic thinker with an innovative and user-focused approach who is strongly committed to driving innovation and business improvement strategies. Demonstrated ability to achieve successful outcomes for all stakeholders involved in the successful delivery of ICT programs through effective collaboration and the development of long-term business relationships. I am ITIL and SAFe certified

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