Mathias Smedegaard Ulmer

Technical Service Manager @Everllence

Vancouver, BC, CA

Managing, directing, overseeing, and controlling project teams.Responsible for overseeing and troubleshooting of mechanical and electrical systems and providing expert analysis and repair solutions.Play a pivotal role in guiding and supporting engineering teams.Provide a high level of technical service to customers on daily operational and maintenance issues of Everllence engines.Consult with and provide technical solutions and training to Engineers, review and evaluate engineering reports and findings and review and guide the technical work of Engineers.Manage and provide support to the PrimeServ Atlantic and Pacific Service Centers.Develop and ensure Everllence customer service policies, structure, and standards are understood and maintained. Communicate directly with customers on service matters to provide technical advice and support.Assist customers to diagnose problems and provide solutions to customer issues.Manage field activities for technical service, repairs, and maintenance.Providing support and guidance and facilitate employee development through regular and constructive feedback sessions and coaching/training with respect to their career aspirations.Train and guide our Canadian Service Engineering team on complying with emission control regulations and standards for our Everllence engines.

Nordre Skole Viborg

Public School

Viborg Katedralskole

Junior Collage, Math, physics, chemistry

SIMAC - Svendborg International Maritime Academy

Bachelor of Technology Management and Marine Engineering

Aarhus University

Stud. Law

Søværnets Sergent og Grundskole

Basic Navy Traning