Ogrady

WORK HISTORY

EDUCATION

ABOUT OGRADY

Experienced Support Specialist with a history of working in the utilities industryProject management and lead on technical capability improvements across the Centrica Brand of field businessesIdentification of efficiencies, identification of root causes and supporting with removing barriers and improving set KPI’sSupporting field teams to eliminate waste from their processes, to be safety focused and cost efficient - putting customers at the heart of everything & improving their interactions with the businessesI have a proven track record of successfully managing and leading on projects, identifying efficiencies, delivering coaching, support and up skilling to improve the technical capabilities of U.K.F.O field teams, improving KPI’s and maintaining quality targets of individuals and teams. An influential individual and team player that can motivate educate and bridge the gap to achieve results by building long-term and mutually beneficial stakeholder relationships. Excellent communication, numerical and analytical skills, with an ability to seize opportunities, whilst building long lasting trust and mutual respect at all levels