Mary Archibald
Sr. IT Business Process Manager
- Role
- Sr IT Business Process Manager at Trustmark
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Mary Archibald
I am passionate about-IT Process Management -Business Process Development -ERP & SaaS Implementations / Upgrades -Creating and Mapping Technical Processes -Communication / Collaboration -Leading and Motivating Teams -Setting Goals and Achieving Valuable Results -Managing & Executing Acquisition Integrations -Coaching, Mentoring, Hiring & Promoting -Developing & Rolling Out Training -Technical Writing (Authoring Training & Procedural Guides)-Web Design & Development -Oil & Watercolor Painting -Marketing my Artwork -Climbing Mountains
Experience
Sr IT Business Process Manager
Jun 2024 — Present · Lake Forest, IL, US
Process Management Development Leader • Complex Business Process Development (Quick Strike, Client Central & Group Projects)• Manage numerous Agile Projects involving Process enhancements • Documentation of Current/Future State Processes in collaboration with teams/developers• Ensure High level summary & Standard Operating Procedures written for all Business areasAsked to take on project to streamline Request for Proposal Team processes • Interviewed team members to document areas of inefficiency• Met with Sales & Underwriters to increase accuracy of shared information• Dramatically improved training timeline by defining estimated training completion segments • Proposed Development Plan options to ensure accountability for learning in specific timing• Updated RFP Process Framework and Training Documentation to reflect new process OpEx Dashboard and Repository• Assist in build of an Operations Process Dashboard and Document Repository• Maintain and update overall Business Process Framework outline and related documentation • Develop Operations site navigation and site training SOPs for internal teamVendor Knowledge Transfer Project• Conducted 12 Knowledge Transfer meetings with various teams due to vendor exit
Education
The Art Institutes
Bachelor of Fine Arts, Art, Graphic and Web Design
2005 — 2008
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