Martin Likens

About Martin Likens

RETAIL MANAGEMENT Store Manager / Department Manager / Operations Manager Highly…

Experience

1. Store Manager

   Harbor Freight Tools

   Nov 2012 — Present · Milan, TN, US

   Our Store Managers lead teams to maximize the financial output of their stores through the optimization of talent, operational execution, and delivering a rewarding customer experience. Our Store Managers act with urgency and are driven to achieve results. They thrive on building high performance teams that execute with excellence.Responsibilities:Maximize Profit, Drive sales to exceed financial goals, Manage payroll and control expenses, Foster a results-driven store environment, Successfully execute special events, Operational Execution, Prioritize workload, Validate execution of standard operating procedures, Ensure compliance to company policies, Optimize Talent, Training and Development, Performance management, Effective staffing and scheduling, Maintain a neat, clean, and organized store, Drive for Results, Sets priorities and translates goals into action plans, Managers internal and external communications, Building High Performance Teams, Trains, coaches and provides feedback, Managing and Measuring Work, Clearly assigns responsibility for tasks and decisions, Sets clear and measurable objectives, Monitors process, progress and results and provides effective feedback,Managerial Courage, Does not hold back what needs to be said and is not afraid to take action,Provides on-time, direct, complete, and actionable positive and corrective feedback to others.Customer FocusActs with customers in mindUnderstands and teaches how operational execution directly affects the customer experience