Mark Phillips
Director IT Operations and Business Intelligence @OpenText
Waterloo, ON, CA
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MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2010 — Present
Director IT Operations and Business Intelligence @OpenText
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Responsible for IT production operations for Open Text, with data centres in Canada, United States, Germany and India, as well as many smaller sites globally. Also responsible for Business Intelligence, which tying together current Open Text best in class systems as well as pulling in data from acquisition legacy systems.
SKILLS
AbapBusiness Process ImprovementItilDatabasesSolution SellingSoftware Project ManagementTeam LeadershipCrmErpBusiness ProcessProcess ImprovementIT Service ManagementChange ManagementBusiness IntelligenceAgile MethodologiesVendor ManagementIT ManagementAgile Project ManagementIT OperationsDisaster RecoveryCloud ComputingEnterprise SoftwareProject ManagementOutsourcingProfessional ServicesData CenterSapSqlSoftware DevelopmentSaasSdlcSolution ArchitectureIT StrategyBusiness AnalysisEnterprise ArchitectureRequirements AnalysisIntegration
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