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Chief Retail Officer @Service Credit Union
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WORK HISTORY
Chief Retail Officer @Service Credit Union
Portsmouth, NH, US
Added responsibilities to Chief Lending Officer role for 50+ branches and 2 contact centers for both stateside, overseas and all areas of lending which include consumer direct, indirect auto, residential, business and collections for a $6B+ credit union with a loan portfolio of $5B+.
EDUCATION
St. Ambrose University
BA, Business Administration and Management, General
SKILLS
ABOUT MARK R. ODELL
Results-focused C-Level executive with comprehensive experience in lending, operations, staff training, direct sales, indirect sales, account management, pipeline management and business development coupled with strong presentation and management skills. Insightful business leader with the unique ability to translate big picture vision into detailed action plans; efficiently rectify issues, provide proactive solutions and design custom business strategies to increase corporate presence and market viability.Consistent record of driving revenues, staff mentorship and the structuring and execution of business objectives. Proven success in direct loan origination, pipeline development and marketing, as well as the full oversight and strategic planning/management of branch/office operations and recruitment/development of top-producing sales and operations teams.Skilled in recognizing operational components in need of enhancement; succeed in expeditiously evaluating all plausible options and implementing results-oriented solutions.Success in various areas of account and partnership management, marketing and quality control; possess exceptional interpersonal, communicative and leadership abilities. Strategic Planning & Growth Driver of Member ExperienceProduct ManagementBusiness Development Staff Training & Development Regulatory Compliance
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