Mark Korres
Senior Consultant @Intact Technology
Signup · Get unlimited contacts
WORK HISTORY
Senior Consultant @Intact Technology
Chicago, IL, US
EDUCATION
Exin USA (ITIL V3)
ITIL V3 Foundation Certified, ITIL V3 Certification
Illinois Institute of Technology
Computer Science, Electrical Engineering
ServiceNow
Certified Implementation Specialist, Service Management
SKILLS
ABOUT MARK KORRES
Mark is an IT Service Management, ITIL certified technical professional with a breadth of experience teaching, designing, implementing and improving IT operations, processes and frameworks. His designation is cross-industry with deep experience in Life Sciences, Healthcare, Energy, Insurance and Financial industries for large and Fortune 500 companies.Mark\'s extensive experience includes leading IT transformations, managing infrastructure teams, designing application deployment processes and implementing major initiatives. His recent Continuous Service Improvement implementation produced a 60% decrease in Priority 1 incidents and an 80% improvement in average resolution time.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.