Heather White
Senior Servicenow Developer @Intact Technology
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WORK HISTORY
Senior Servicenow Developer @Intact Technology
EDUCATION
Stephens College
Bachelor of Fine Arts - BFA, Theatre/Theater
ITT Technical Insitute
Network Systems Administration, Network and System Administration/Administrator
SKILLS
ABOUT HEATHER WHITE
ServiceNow CSA, CADITIL FoundationsServiceNow functional/technical resource with administration, configuration, and development experience in the following areas:• ServiceNow portal configuration and development• ServiceNow HRSD• ServiceNow ITSM• ServiceNow SPM• Knowledge Management implementation• Facilities management• Asset management• Basic knowledge of JavaScript, HTML/CSS • ITIL Foundations certified• Project Planning• Training facilitation• Process documentation• Business requirements gathering• Automated Testing Framework(ATF)•UAT and Unit testing•PowerPoint storyboarding and structuring
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