Mark Lamb
Operations Director @Stonegate Group
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WORK HISTORY
Operations Director @Stonegate Group
US
EDUCATION
St Michaels
English, Maths, Science, Music, Economics
SKILLS
ABOUT MARK LAMB
Operational expert with over 20 years leadership and management experience in both the Retail and Hospitality sectors. Passionate about exceeding customer expectations through, consistently driving people to realise their potential, using various coaching techniques to remove barriers and enable success. Superb track record of developing people and delivering projects, top line sales and bottom line profit whilst ensuring Key Performance Indicators are agreed and achieved through the implementation of excellent professional retail standards and in-depth understanding of consumer needs.Specialties: People Skills – Effectively Lead, Coach and Manage teams, whilst networking and influencing other support teamsStrategic Thinking – Devising strategies that will deliver for the key stakeholdersProject Management – Owning and leading projects to a successful completionTrouble Shooting – Full evaluation of performance, resulting in the creation of a business plan to improve overall financial results.Flexibility – a natural enthusiasm and willingness to adopt and/or drive change
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