Craig Southall
Head of Central Operations @Stonegate Group
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WORK HISTORY
Head of Central Operations @Stonegate Group
Solihull, GB
EDUCATION
Birmingham City University
Post Graduate diploma in multi site leadership and strategy, Business, Management, Marketing, and Related Support Services
SKILLS
ABOUT CRAIG SOUTHALL
I am a strategic Operations leader who specialises in bringing clarity, alignment and momentum to complex organisations. From frontline hospitality to leading Central Operations for Europe’s largest pub company, I have built a career on challenging assumptions, simplifying the complicated and delivering systems that actually work.In my current role, I Central Operations which encompasses operational communication, support teams and cross functional strategy. Shaping how information flows across a national estate and ensuring teams stay aligned, informed, and ready to act. I design campaigns that cut through noise, drive behaviour change, and turn strategy into action, blending PR thinking with operational reality.I deliver national programmes that improve efficiency, strengthen compliance, and unlock millions in savings. Whether rebuilding communication frameworks, digitising planning tools, or rescuing high‑risk projects, I focus on solutions that scale and decisions that make a measurable difference.Earlier roles in Area management and project delivery keep my leadership grounded in real world operations. I understand the pressures on the ground and build strategies that support people, not overwhelm them.Curious, decisive, and always pushing for better, I am driven by the belief that great operations are built on great communication and even better strategy.
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