Mark Herman
Sr. Director, Sales & Service Operations at MKS Instruments
- Role
- Sr Director, Sales & Service Operations at MKS Inc.
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Mark Herman
Strategic business leader with 20+ years of experience in Internal Audit, FP & A, Revenue Operations and Sales Operations at Fortune 500 companies in the software, hardware, high-tech and semi markets. I lead and manage global sales and service teams, manage processes for quote to cash including pipeline management, bookings and revenue forecasting, have experience managing P&L’s from $10M to $1B and drive and implement automated solutions and reporting. In addition, I work with cross functional teams for deal negotiations, annual planning, strategic planning, pricing reviews, commissions/SIP’s and as requested for SOX and ISO audits. I have managed implementations of two different CRM platforms, partnered with IT on data warehouse implementations and lead projects for numerous automated solutions for document repositories, workflows, SOX compliance and increased visibility/reporting for KPI attainment.
Experience
Sr Director, Sales & Service Operations
Mar 2025 — Present
Education
University of Illinois Urbana-Champaign
MPA
1998 — 2000
Marist University
MBA
2001 — 2003
Eastern Illinois University
B.A.
1994 — 1998
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