Mark Caswell

Solutions Architect @Edge Communications

Easton, PA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2018 — Present

Solutions Architect @Edge Communications

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Parsippany, NJ, US

SKILLS

MplsCall CenterUnified MessagingSolution SellingProblem SolvingVoice Over Ip (Voip)Customer ServiceCustomer RelationsCall LoggingMessagingSellingSipAvaya TechnologiesWindowsCall RecordingCall CentersIpT1Avaya PbxPbxWirelessTelephonyMicrosoft OfficeSalesAvayaStrategic PlanningLan-WanTelecommunicationsAcdCustomer SatisfactionTroubleshootingConsultative SellingCtiNetworkingUcNetwork DesignCablingSip TrunkingContact CentersSwitches

ABOUT MARK CASWELL

Design and Sales Support of large distributed Voice and Data Communications Solutions including LAN. WAN, Wi-Fi, Unified Communications, Solution Virtualization, Voice over IP, Omnichannel Call/Contact Center, SIP, Unified Messaging, Voice and Screen Recording, Workforce Management, CTI, etc.

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