Madison S.
Information Technology Support Specialist @Edge Communications
Dallas-Fort Worth, TX, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2023 — Present
Information Technology Support Specialist @Edge Communications
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Provide Level 1 and 2 technical support to address user issues and concerns.•Configuration of Virtual Private Networks (VPNs)•Identify and remediate potential threats•Manage Azure, Exchange, Office365, and Active Directory•Provide both physical and remote support for Windows OS and servers.•Manage PMX, PBX, POS, and Key Card systems
EDUCATION
2019 — 2020
MyComputerCareer
Technical Diploma, Information Technology
2023 — 2025
Dallas College
Associate's degree, Cybersecurity
ABOUT MADISON S.
Career Objective: As a first-generation college graduate and a Black woman in…
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