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Mariana Olek
Family Office @EY
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WORK HISTORY
Family Office @EY
EDUCATION
Universidade Anhembi Morumbi
Publicidade e propaganda, Communication and Media Studies
ABOUT MARIANA OLEK
Professional with strong experience in financial markets customer support, operations, multichannel service and customer experience management, working in high-volume, fast-paced environments.Since 2022, I have been working at Zero Markets as a Support Specialist, providing technical and operational support to national and international clients, with a focus on Forex trading, chart analysis and trading platforms. I also contribute to training new team members, supporting internal teams and handling complex cases.From 2024 to July 2025, I worked in operations and marketing management for the Neo Kaminari tattoo studio, overseeing customer service, internal processes, partnership prospecting, event planning and brand positioning. During this period, I successfully negotiated and secured partnerships with brands and venues such as Tropical Derm and Jolly Roger, as well as supporting commercial and promotional initiatives.Strong analytical skills, clear communication, high adaptability to technology and international experience. Fluent in English and intermediate Spanish.
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