Maria Giacchino

Business Manager - Aboc @EssilorLuxottica

Chicago, IL, US

Responsible for managing key internal functions at the office, including contractexecution, human resources, office administration, tracking KPIS, internalcommunications, and special projects.• Oversee preparation of monthly sales and operating reports for office to ensure plans and projections are on target.• Tracked revenue and success using multiple metrics and KPIs to understand and develop business• Created and developed SOP for new positions in the office which successfully increased revenue.• Successfully partnered with doctor staff to create new branding for exams and new pricing.• Built relationships with partners within the 2nd highest volume Target in the nation.• Created \"Individual Development Plans\" for staff resulting in 2 promotions from my location.• Developed a monthly newsletter for the 25 stores in the region that celebrates store achievements, new hires, and doctors.• Organized monthly reviews and training with staff and doctors to analyze wins and opportunities• Trained teams on SOPs and reviewed weekly to determine results and opportunities within business.• Review payroll changes prior to processing in the HR/payroll system.• Manage inventory of doctor supplies, glasses, contacts, and maintenance of office.

Purdue University

Bachelors , Public Relations, Advertising, and Applied Communication