Margie Florek Premo

About Margie Florek Premo

I\'ve always loved being part of a team and using versatility to make an impact where needed. While I’m known to have a competitive drive, being the #1 pitcher was never as appealing as being the reliable, go-to player with the ability to adapt and deliver.This has also been my favorite part of my professional career, where I’ve spent the last decade gaining a diverse background across sales, marketing, and project management. Wearing these different hats has fueled my enthusiasm for cross-departmental collaboration, planning, and creativity. As an individual contributor, I enjoyed the ownership of customer communication and aligning creative solutions to business goals — I also found the root of my satisfaction was in sharing best practices and driving improvements to benefit my customers and my peers. As a Sales Manager, I’m now able to blend my process-driven and people-driven mindset, adapting to my team\'s unique needs to deliver results. I’ve found the perfect blend of excitement and challenge in the constantly evolving SaaS industry — where the need for flexible go-getters is a key to survival. I’m proud of the opportunity I have to work with a fun, bright group of people helping customers bring a sense of calm to the often chaotic world of customer service. We’re partnering with companies that align with our mission to look at business through the perspective of the customer.

Experience

1. Senior Manager, Commercial Sales

   Kustomer

   Sep 2025 — Present

   Leading and scaling Kustomer’s Commercial Sales team to deliver impactful CX solutions and drive revenue growth.• Partnering cross-functionally to optimize the end-to-end customer journey.• Driving innovative go-to-market strategies to expand market presence.• Building a high-performance culture that accelerates sales excellence and scalability.

Education

• University of Wisconsin-Madison

  Bachelor of Science, Communication Arts

  2005 — 2009