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Start for FreeMargaret Gardner
Change Manager for your Deq Online @Oregon Department of Environmental Quality
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WORK HISTORY
Change Manager for your Deq Online @Oregon Department of Environmental Quality
Portland, OR, US
Apply organizational analysis, change management and workplace learning best practices for inclusive experiences with staff contributing to and affected by the complex, high profile Your DEQ Online enterprise project.• Lead transition planning teams in efforts that include communications, training and transitional business processes for programs preparing to move to the Your DEQ Online platform.• Perform change management evaluation, analyze engagement and assess progress toward success measures aligned with organizational goals and standards.• Facilitate teams in program, cross-program and statewide groups by cultivating collaboration, scheduling touch points, building agendas, capturing notes, tracking action items and celebrating wins.• Plan and coordinate discussion groups, listening sessions, internal monthly forums, presentations for public forums and meetings as well as event-tabling with groups outside the project and agency.• Exercise sound judgement, tact, and diplomacy in sensitive situations, pursue a variety of perspectives, needs and concerns, and actively seek feedback to learn from challenges and to improve.• Adapt and adjust as internal and external conditions change, as new tools and resources become available and as policies and procedures change.• Produce clear and concise verbal and written communications, web content, standard operating procedures, presentations, proposals related to the Your DEQ Online project, public fact sheets, job aids for staff and public user guides, provide editing assistance and communications support.• Leverage the agency’s technology tools such as Microsoft Office Suite tools, MS Teams, Jira Service Desk.• Participate in agency-wide and state-wide groups: Diversity, Equity and Inclusion Evaluation Subcommittee, Information Governance Council, Your DEQ Online Steering Committee, Statewide Change Management Professionals Network and Statewide Training and Development group.
EDUCATION
Portland State University
Graduate Certificate, Teaching Adult Learners
Oregon State University
Permaculture Design Certificate, Land Use Planning and Management/Development
Community College of Philadelphia
Honors transfer, Humanities/Humanistic Studies
Portland State University
Master of Science - MS, Educational Leadership & Policy, Post-secondary, Adult, and Continuing Education (PACE) Program
Penn State University
Bachelor of Arts - BA, Visual Art
SKILLS
ABOUT MARGARET GARDNER
I have spent several years cultivating learning and resource networks for professional communities of practice. There’s nothing greater than helping people to play a vibrant part in their field while building meaningful relationships. I had the great fortune to work within the OHSU research mission to develop a program to support knowledge, ability and professional community. The result was reduced risk, greater engagement, and increased dedication to organizational goals. Currently, my focus is at Oregon\'s DEQ where I work with a dynamite team to launch a technology solution that will establish a transformative new foundation for the agency, bringing standardization to our business processes and data stewardship, and greater accessibility and transparency to our public service. I’m inspired to be working collaboratively with groups and individuals at Oregon DEQ, and I love discussion that explores and illuminates possibility, fosters learning, and builds inclusive and connected community. These skills have been critical to my success: • Complex problem solving • Critical thinking • Creativity • Communication • Collaboration • Emotional intelligence • Service orientation • Negotiation My specialties: • Curriculum design • Program development • Team building • Facilitation • Project management • Inclusion strategies for engagement • Labor/management relations • Interest-based problem solving • Code compliance • People management • Sustainable and regenerative design In addition to change management work, I like to garden, do creative projects, gather with friends and family, and find vintage treasures. I love meeting new people, discussing ideas, and learning new skills, so please feel free to say hello!
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